| Overview | | From the beautiful pool and lush tropical gardens to the traditional selection of restaurants, bars and amenities, this practical retreat provides the perfect setting for an unforgettable vacation. Nestled in an ecologically protected area, it offers a classic full-service spa and modest guestrooms equipped with private balconies. | | Check Out Time | 12:00pm | | Elevators | false | | Number Floors | - | | Number Rooms | 504 | | Non smoking rooms | None |
| Bag Check | Yes, Fees May Apply |
| Courtesy Room | Yes, Fees May Apply |
| Cribs Available | Yes, Complimentary |
| Internet Access | None |
| Pets Allowed | None |
| Rollaway Beds | Yes, Complimentary |
| Safe Available | Yes, Fees May Apply |
| Adult Only | No |
| ATM Available | No |
| Concierge | Yes |
| Porter | No |
| 24 Hour Front Desk | No |
| Gift Shop | None |
| Housekeeping | Weekly |
| Wake Up Call | None |
| Atmosphere | Both Active and Relaxed |
| Hotel Appeal | All |
| Business Center | None |
| Baby Sitter Access | Yes, Fees May Apply |
| Laundry | Yes, Fees May Apply |
| Self Parking | Yes, Complimentary |
| Valet Parking | None |
| Fireplace In Rooms | None |
| Handicap Accessible Rooms | No |
| Room Service | No |
| Hotel Policy Description |
Hotel Cancellation Policy
Cancellations made inside of 7 days prior to arrival, or no shows, incur a full stay penalty and applicable product penalties. (December 22, 2007 - January 5, 2008)
Cancellations made inside of 4 days prior to arrival, or no shows, incur a 2 night penalty and applicable product penalties. (January 6, 2008 - April 30, 2008) (July 1, 2008 - August 31, 2008)
Cancellations made inside of 1 day prior to arrival, or no shows, incur a 2 night penalty and applicable product penalties. (May 1, 2008- June 30, 2008) (September 1, 2008- December 21, 2008)
Length-of-Stay Policy
Minimum night stay: 3 nights (December 22, 2007- January 5, 2008) (March 16, 2008- March 23, 2008)
Minimum night stay: 7 nights (January 6, 2008- March 15, 2008) (March 24, 2008- December 21, 2008)
Hotel Deposit Requirements
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy
Hotel will accept individual student bookings
A $100 refundable credit card deposit is required at time of check in.
Guests may be required to sign an agreement/list of rules at check in.
At least one person per room must satisfy the minimum age requirement for check in.
Groups cannot exceed 25 rooms or 75 students.
Transfer Policy
A price may display when children stay free, if your vacation includes transfers to your hotel.
Room Taxes
Included in vacation price.
Service Charges
Included in vacation price.
Check-in/Check-out
3:00 p.m. check-in
12:00 p.m. check-out
Minimum check in age is 18 year round. |
| Dinning |
La Laguna - Buffet style restaurant, serving breakfast, lunch, and dinner
La Cana Snacks and Grill - Serving a variety of snacks, grilled items, and a fruit bar for lunch, dinner, and midnight snack.
Michelangelo - Serving Italian cuisine, this a la carte restaurant is open for dinner
Asia Restaurant - Serving Chinese cuisine, this a la carte restaurant is open for dinner
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress code. |
| Lounges/Bars |
Arena Pool Bar
La Cana Beach Bar - snacks and cocktails
Lobby Bar
Disco Bar - Open late
Sports Bar and Deli
Tea Time |
| Entertainment |
| Wedding Services: None |
| Show: On Site |
| Casino: None |
| Swimming Pools |
| Heated Outdoor | None | | Number Swimming | 2 | | Number Wading | 0 | | Pool Bars | false | | Fitness/Spa | | Number Indoor Hottub | 0 | | Number Out Door Hottub | 1 | | Fitness Center | Yes, Fees May Apply | | Sauna | None | | Spa | Yes, Fees May Apply | | Steam Room | None | | Golf | | Off Site Distance | More Than 10 Miles | | On Site | No | | Shuttle | None | | Tennis | | Number Courts | 0 | | Number Lighted Courts | 0 | | Available | None | | Equipment Rental | None |
|