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 Iberostar QuetzalThis unique hotel offers 350 rooms in individual Bungalow style buildings. Keeping in perfect harmony with the ecology and environment, each Bungalow is surrounded by 28 acres of lush and exuberant tropical gardens. The pools encompass 2 acres of water, featuring one standard free flowing pool with a center island covered with palm trees and jacuzzi, one activities pool, quiet pool for adults only, and kiddie pool.
 | All-Inclusive Rating: 5  A deluxe hotel offering superior accommodations and service. Offers a wide variety of facilities and amenities. Your meals, beverages and activities are included in the price of your vacation. |
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Iberostar QuetzalPlaya Del Carmen - The magnificent Iberostar Quetzal is a very popular All-Inclusive resort, nestled across 28 acres of lush jungle with a spectacular beachfront and artistic flair. Literally immersed in vegetation, stone laid walkways wind through a light forest of trees, with restaurants on raised platforms peering over lagoons filled with tropical goldfish. A gigantic thatched palapa rises over the lobby, with statues of Mayan figures and a pyramid shaped kiosk bar. Covered marble walkways lined with blue pillars pass beneath Mayan arches, leading to specialty restaurants and the main self serve Tulum dining room. An immense tri-sectioned pool appears like an oasis on the edge of the jungle. Watersports and world-class diving instruction are offered in the crystal-clear aqua Caribbean. Please note: Men must wear dress shorts for buffet dinner and long pants for the a la carte restaurants. The hotel has set a limit on the number of dining visits per stay for all of the a la carte restaurants. At check-in the hotel provides each room with a number of restaurant coupons that may be used based on the duration of the stay. One coupon is issued for 3-4 night stays, 2 coupons for 5-8 night stays and 3 coupons for 9-11 night stays or longer. The above limitations apply to dinner only and all passengers may dine at the buffet restaurant as many times as they wish.
All-Inclusive Inclusions
- Breakfast, lunch and dinner buffet style, with 'show cooking'. Fine dining a la carte options are available, but subject to availability
- Unlimited imported and domestic beverages by the glass
- Fitness room
- Daily activites including: aerobics, dance lessons, table tennis, billiards, bocce, rifle shooting and archery
- Non-motorized water sports including: windsurfing, sailing and kayaking
- Entertainment including live bands, professional dancers, and weekly theme parties
- Taxes and gratuities
Children's Programs and Activities
- Tucky's Club - offering supervised activites for childen ages 4-12. Consult the hotel upon arrival for hours of operations and further details.
Special Inclusions
'Stay At One, Play At All' - Guests staying at the Iberostar Quetzal, Iberostar Paraiso Beach or the Iberostar Cozumel have complimentary daytime exchange privileges at any of these hotels. These exchange privileges do not include transportation between properties. Consult your hotel upon arrival for details and restrictions.
Hotel Amenities
- Babysitting services - Additional fees apply
- Baggage check
- Beach - Public
- Computer/Internet Access
- Courtesy room
- Entertainment
- Handicap accessible
- Handicap equipped
- Health club facilities
- Hot tub
- Jacuzzi
- Laundry facilities - Additional fees apply
- Lounges/Bars - 5
- Refrigerators - Minibar
- Restaurants on premises - 5
- Room service
- Safety deposit box
- Steam room - In health club
Recreation
- Activities desk/Concierge
- Bike rental
- Gameroom/Arcade
- Playground
- Spa Facilities - Additional fees apply
- Swimming pools - 3 outdoor, 1 children's
- Tennis courts
- Water sports available on premises - Motorized- available on the beach at an additional charge/Non-motorized - including windsurfing, sailing and kayaking)
Location/Transportation
- Downtown location - 3 km to Playa del Carmen
- Miles from airport - 30
- Miles from beach - on the beach
- Parking
- Valet parking
Miscellaneous Information
- The hotel offers the following services but they are not included in the All-Inclusive program
- Scuba diving
- Spa, including steam room
- Beauty Salon
- Massages

Room Categories
Run of House
- Bedding - 1 king or 2 queens
- Occupancy limits - 4 adults, 2 children, 4 total
- All rooms include: balcony or terrace, safety deposit box, satellite television, minibar, air conditioning, ceiling fan, and hair dryer.
Nonsmoking Rooms
- The hotel has nonsmoking rooms based on availability.
Handicapped Rooms
- The hotel has handicappeds rooms based on availability.
Additional Bedding
- Rollaway beds are not available
- Cribs are available at no additional charge, based upon availability
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Restaurants
- Tulum - International buffet offering breakfast, lunch and dinner with 'show cooking'.
- La Hacienda - Mexican specialty restaurant featuring a la carte dining. Reservations are required and appropriate dress is expected.
- La Gondola Restaurant - Italian specialty restaurant featuring a la carte dining. Reservations are required and appropriate dress is expected.
- La Marimba - Steak house featuring a la carte dining. Reservations are required and appropriate dress is expected.
- Uxmal - Beach restaurant offering grilled foods and snacks for lunch.
Lounges
- La Palapa beach bar
- La Masquara disco bar
- La Plaza night club bar
- Tikal lobby bar
- La Marimba restaurant bar
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes. Please note the following a la carte restrictions: stays of 3-4 nights are guaranteed one reservation for a specialty restaurant, stays of 5 nights or longer are guaranteed two reservations for a specialty restaurant. Additional reservations are based upon availablility. All other dining will be at one of the hotel's buffet restaurants.
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Hotel Deposit Requirements
- A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy
- Information not available. Contact the hotel for current policies.
Room Taxes
- Included in vacation price
Service Charges
- Included in vacation price
Check-in/Check-out
- 3:00 p.m. check-in
- 12:00 p.m. check-out
- Minimum check in age is 18 year round
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Questions? Call us toll-free 1-800-323-6347.
Why book your vacation with us?
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- High Customer Satisfaction
- Selling Travel Packages over 22 years
- Certified Vacation Planner
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