Mexico :: Cancun

Gran Melia Cancun

Gran Melia Cancun

Size:9 floors, 700 rooms
Built: 1990
Last renovation: 1999
Location: Just 15 minutes from the international airport and 20 minutes to Cancun's downtown

Hotel Amenities

• Babysitting services-fees may apply
• Baggage check
• Beach - Public
• Computer/Internet Access-fees may apply
• Courtesy room
• Entertainment
• Handicap accessible
• Handicap equipped
• Health club facilities
• Jacuzzi
• Laundry facilities-Valet
• Lounges/Bars-5
• Restaurants on premises-5
• Room service
• Safety deposit box
• Sauna
• Steam room

Recreation

• Activities desk/Concierge
• Golf course on premises - Executive Par 3 course, 3 miles to nearest 18 hole course
• Playground
• Spa
• Swimming pools - 0 indoor, 2 outdoor, 2 children's
• Tennis courts - 1, Equipment not available
• Water sports available on premises -fees may apply

Location/Transportation

• Miles from airport-7
• Miles from beach-on the beach
• Parking
• Valet parking

Room Information 

Room Categories
Deluxe (formerly run of the house)

• Bedding- 2 double or 1 king
• Occupancy limits- 3 adults, 2 children, 4 total
• Maximum of 2 children through the age of 11 stay free in existing bedding with at least 2 adults.
• All rooms include air conditioning, alarm clock, telephone, hairdryer, modem/data port connection, satellite television with pay per view, minibar (fees apply), robes, newspaper delivery, safety deposit box, and private terraces.

Deluxe Oceanview (formerly oceanview)

• Bedding- 2 double, 1 king
• Occupancy limits- 3 adults, 2 children, 4 total
• Maximum of 2 children through the age of 11 stay free in existing bedding with at least 2 adults
• All rooms include air conditioning, alarm clock, telephone, hairdryer, modem/data port connection, satellite television with pay per view, minibar (fees apply), robes, newspaper delivery, safety deposit box, and private terraces. All rooms are oceanview rooms

Deluxe Royal Service

• Bedding- 2 double or 1 king
• Occupancy limits- 3 adults, 2 children, 4 total
• All rooms include air conditioning, alarm clock, telephone, hairdryer, modem/data port connection, satellite television with pay per view, minibar (fees apply), robes, newspaper delivery, safety deposit box, and private terraces.

Deluxe Oceanview Royal Service

• Bedding- 2 double or 1 king
• Occupancy limits- 3 adults, 2 children, 4 total
• All rooms include oceanview, air conditioning, alarm clock, telephone, hairdryer, modem/data port connection, satellite television with pay per view, minibar (fees apply), robes, newspaper delivery, safety deposit box, and private terraces.

Royal Service Includes: Concierge staff exclusive to royal service guests, private and personalized check in and check out between 7am and 11pm, welcome amenity, and extensive pillow menu, shoe shine service, two pieces of clothing pressed free of charge upon arrival, wake up call service and juice, coffee and tea upon request, late check out at 4pm (upon request, subject to availability), variety of international newspapers and additional reading material, and light food and beverage offerings throughout the day.

Nonsmoking Rooms

• Hotel does have non-smoking rooms in a non-smoking area, based on availability.

Handicapped Rooms

• Hotel has 2 handicapped rooms

Additional Bedding

• Rollaway beds- Fees may apply
• Cribs- Complimentary

Entertainment

• Soul and Magic Mayan Show - Spectacular lights show, prehispanic music and dancers recreate the ancient Mayan civilization. Performed twice a week

 Dining

Restaurants

• Prosciuttos - North Italian cuisine, with the best antipasto. Live piano music. Located on the garden floor, serving dinner only.
• La Cascada - Mexican cuisine, located on the garden floor, serving dinner only
• La Perla - Serving rice, tapas, and Paella specialties. Located besides the south pool with a great ocean view
• Cafe Quetzal - Offers buffet or a la carte breakfasts as well as special dinner buffets during the week. Open for breakfast, lunch, and dinner
• La Veranda of the Cafe Quetzal - Located on the north pool area, serving international menu with specialty grilled dishes. Open for lunch and dinner

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Lounges/Bars

• Caribe Snack Bar - On the beach side, offering sandwiches, hamburgers, light meals and a variety of tropical drinks.
• Lobby Bar Turquesa - Located in the main lobby area with an ocean view, it offers a great variety of martinis and music concepts during the week.
• Pool Bar - Located inside the pool
• Beach Bar - Located by the sea, offering tropical cocktails.
• Fun Pub - Offers disco dancing music, karaoke nights, pool table and nightly entertainment. Located on the ground floor.

 Hotel Policies

Hotel Deposit Requirements

• A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy

• Information not available. Contact hotel for current policy.

Room Taxes

• Included in vacation price

Service charges

• Maid - payable to hotel directly
• Bellman - payable to hotel directly

Check-in/Check-out

• 3:00 p.m. check-in
• Noon check-out
• Minimum check in age is 20 year round